FAQ

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What is your refund policy

In case you receive a damaged product or the product has a manufacturing error. We can offer you a free replacement or refund if you contact us withing 30 days of product delivery with appropriate photos of the products issue.

If you ordered the wrong size or you simply changed your mind about your order we unfortunately do not offer any refund or returns since products are only manufactured on order. 

Where is my order

We send you an e-mail with a tracking number and a link once your order has been shipped. This way, you can easily keep track of your order.

International orders

We ship almost all over the world apart from Russia, Ukraine and Bulgaria. We use a variety of shipping carriers and methods to ensure your package arrives in a timely and safe manner. Shipping times will vary depending on your location and the carrier used.

The delivery process takes about 2-5 business days if you live in the United Kingdom, Ireland, the United States, Europe or NEFTA. If you live in Australia or New Zealand shipping will take around 4-6 business days and if you live in Canada it takes around 7-12 business days.

If you don't live in any of these areas then your order can take anywhere from 5-30 business days.

Our product process

We work together with Printify who take care of the production and delivery. If you order a shirt or hoodie from us they will get the order and will freshly print our clothing, which can take 1-2 days.

The product will then be shipped to your adress. The delivery process takes about 2-5 days if you live in the United Kingdom, Ireland, the United States, Europe, NEFTA, Australia and New Zealand. If you don't live in any of these areas then your order can take anywhere from 5-15 days.

How do I contact you

You can contacts us at our email: cargallerybusiness@gmail.com.

You can also contact us through our contact page, which you can find in our header and footnote.

Where is your size guide

You can find our size guides on the product page and here